Privacy policy

Last updated: October 2026

This policy explains how we process the personal data you provide through this website, in accordance with Regulation (EU) 2016/679, the General Data Protection Regulation (GDPR), and Spanish Organic Law 3/2018 on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

1. Data controller

• Company name: Genea Consultores SL
• Tax ID (CIF): B38733176
• Registered office: Calle Grano de Oro (La Esperanza), 20, 38290 El Rosario, Santa Cruz de Tenerife, Spain
• Email: hola@geneaconsultores.com

2. What data we process

We only process the data you voluntarily send us when you contact us, whether through the contact form, by email or by phone: your name, email address, phone number and the content of your message.

3. What we use it for

• To answer your enquiries and requests for information.
• To prepare proposals and, where applicable, manage any professional relationship arising from them.

We do not use your data to send you marketing communications without your consent, nor to build profiles.

4. Legal basis

The legal basis for processing is your consent, which you give by sending us your data, and, where there is a professional relationship, the performance of a contract or the taking of pre-contractual steps at your request.

5. How long we keep it

We will keep your data for as long as necessary to deal with your enquiry or maintain the professional relationship and, afterwards, for the periods required by law to address any possible liabilities.

6. Recipients

We do not share your data with third parties unless required by law. Some providers that supply us with technical services (for example, web hosting or email) may access it as data processors, always under contract and with the safeguards required by the GDPR.

7. Your rights

You may exercise the following rights at any time:

• Access to your personal data.
• Rectification of inaccurate data.
• Erasure when it is no longer necessary.
• Objection to and restriction of processing.
• Portability of your data.
• Withdrawal of the consent you have given.

To do so, write to us at hola@geneaconsultores.com stating the right you wish to exercise. If you believe we have not processed your data correctly, you can lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

8. Security

We apply appropriate technical and organisational measures to protect your data against loss, misuse, alteration or unauthorised access.

9. Changes to this policy

We may update this policy to reflect legal changes or changes in how the website works. The date of the last update is shown at the top of this page.

This English version is provided for information purposes. In the event of any discrepancy, the Spanish version shall prevail.